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FAQ: FAQ

How do I book a Session?

You can either text or call me via whatsapp telno :+6012-2413-945 or email me at haslinahyacob1@gmail.com to enquire or to schedule an appointment.

What happens during the counselling or therapy sessions?

Step 1: Before we begin our counselling or therapy session, you will need to sign a form consenting to the counselling. 

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Step 2: We will go through an intake form for me to have some sense of your back ground. Our environment shapes us and may be a big contributor to what has happened and is happening to us.

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Step 3: I will ask you your goal for this counselling.

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Step 4: Depending on your presenting issues, I will adopt certain techniques so that we can reach your goal.

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Step 5: We will come up with a plan to reach this goal. It may take more than 3 sessions because most times our issues are deeper than what we think it is.

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Step 6: The counselling and therapy packages come in sets of 3 sessions of 1.5 hours. Please refer to our packages. 

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Step 7: In the final session, if you feel we have achieved what we set up to do, we will then terminate the Counselling / Therapy relationship.

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Step 8: I wish you well in your new journey with a different outlook in life. You are free to continue with another counselling relationship if you feel you need to.

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What are your fees?

My fees come in packages.


For individual counselling, the fees are RM180 for 4.5 hours session; for couple counselling, it is RM360 for 9 hours.

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I may advise you to extend your sessions if I believe that you might need them. If that is the case, we will continue with another package.

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My fees are cheap, because I want counselling to be affordable and accessible to more people.

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Full payment must be made in the first session.

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It is sad, indeed, when people could not continue with their sessions because of the exorbitant fees.


If you feel you need counselling and still could not afford my fees, I will be happy help you.  Most important to me is that you receive help.

What about confidentiality?

The Consent Form will inform you that we have a contract whereby everything that you shared with me, is private and confidential. No one will have access to your case notes; unless you give prior written permission.


However, I will need to inform someone only in two circumstances:

1. You plan to harm yourself

2. You plan to harm someone.  

What counselling techniques do you use?

I practise integrative counselling techniques depending on the needs of the client. For trauma, I use Prolonged Exposure Therapy. For those experiencing grief, I may use Gestalt Therapy. The main foundation of my techniques is Carl Roger's person centred. I also commonly use Cognitive Behaviour Therapy. 

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I am constantly refining my skills.

+6012-2413-945

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